How can we help?
We read every message. The fastest way to reach us is hi@connect0.ai.
Email hi@connect0.aiCommon questions
Why did my agent run stop?
Open the run in connect0: its last step says why it stopped. An empty credit balance, a connection that needs signing in again and a missing model are the usual causes, and each has a fix.
Something stopped working. Where do I start?
The problems we see most are listed with their cause and the fix, one after the other.
How do I connect Claude, Cursor or another assistant?
Point your assistant at connect0 and finish the one-time sign-in. The guide has the exact steps for each assistant.
Where do I change my plan, card or invoices?
In your account's billing settings. The guide covers credits, subscriptions, payment methods and invoices.
How do I cap what we spend?
Set a monthly spend cap and a balance alert on the account. Agents stop before they go past it.
Where does my data live?
The guide explains how connection credentials and keys are encrypted, and how agent memory stays inside its scope.
I use connect0 in Slack. Where is help for that?
Linking, private answers in channels, approvals and unlinking each have a short answer of their own.
How do I report a security issue or make a privacy request?
Each has its own address, so it reaches the right person first.